List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. Scope need for community engagement | 1.1 Develop a community engagement framework to assist in analysing and responding to issues that require community engagement. 1.2 Identify organisational issues requiring community engagement and evaluate benefits of engaging community in consultation processes. 1.3 Define target community groups in line with identified issues and purpose of engagement. 1.4 Evaluate a range of community engagement strategies in line with identified issues and characteristics of target groups. |
2. Develop community engagement plan | 2.1 Establish purpose and objectives of community engagement in consultation with key stakeholders. 2.2 Design community engagement strategies that are relevant, achievable, measurable and flexible to allow for emergence of new ideas and options. 2.3 Identify barriers to community involvement, recognising community diversity, and develop strategies to address them. 2.4 Embed processes for communication, monitoring, reporting, feedback and evaluation in the plan. 2.5 Obtain relevant organisational commitment to and approval of community engagement plan. |
3. Implement community engagement plan | 3.1 Determine resource requirements and implementation timelines. 3.2 Communicate objectives and constraints of engagement to appropriate personnel and allocate resources, roles and responsibilities. 3.3 Identify and manage expectations of participants, provide information throughout engagement process and maintain community engagement. 3.4 Provide opportunities for individuals and communities to develop their capacity to engage with the organisation. 3.5 Implement mechanisms for communities to raise their own issues with the organisation. 3.6 Identify barriers to community engagement and formulate and implement solutions in line with the community context. 3.7 Implement feedback methods in line with plan and respond to maximise community participation. |
4. Evaluate community engagement plan | 4.1 Analyse feedback on quality and effectiveness of engagement strategies from appropriate personnel and community stakeholders. 4.2 Evaluate engagement outcomes against purpose and objectives. 4.3 Document and share outcomes with community stakeholders and key organisational personnel. 4.4 Provide feedback to participants on how the outcomes have informed organisational planning or decision making. 4.5 Prepare recommendations for future programs based on consultation and analysis. |
A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:
Determine and report on:
local community characteristics and demographics
key community perceptions and concerns with organisational practice
organisational issues requiring community engagement
range of benefits of engaging community in consultation processes
organisational opportunities for community engagement
constraints and barriers to community engagement.
Develop a community engagement framework to assist in analysing and responding to community engagement issues
Document two community engagement plans for two different and diverse community groups containing the following information:
purpose, objectives and parameters for the community engagement
resource requirements and roles and responsibilities of organisational personnel
benefits and constraints for both parties
community engagement strategies
mechanisms for the community groups to raise their own issues with the organisation
how the organisation will build the capacity of the community groups to engage with the organisation
mechanisms for community feedback and methods of response.
Implement and evaluate one of the above community engagement plans for the community group or participant sample.
A person competent in this unit must be able to demonstrate knowledge of:
Community engagement frameworks, including
core principles and indicators
standards
performance rating measures
types, methods and levels of engagement
communication modes
decision making mechanisms
Key community perceptions and concerns with forest and wood products industry practice.
Common forest and wood products industry issues requiring community engagement and range of benefits of engaging community in consultation processes.
Community engagement theory and principles
Strategies and techniques for community engagement
Relationship and partnership building principles and techniques.
Communication styles appropriate for establishing and fostering transparent relationships or partnerships with individuals and communities.
Leadership principles and expectations management.
Features, benefits and processes for a range of community engagement and consultation strategies.
Organisational opportunities for community involvement.
Constraints and barriers to community engagement.
Processes of individual and group advocacy.
Demographic features of the local community, including:
socio-economic diversity
gender diversity
cultural mix
household structures
education levels
political orientations
religious beliefs
industry and business structures.
Characteristics of local communities and factors affecting community engagement, including:
dynamics of community
community power structures
big politics versus community politics (big 'P' v little 'p')
collaborations
formal and informal community networks, partnerships and lobby groups
strength and views publicised by business community and local media organisations.
Organisational requirements, policies and procedures for:
community engagement
communication and media engagement.
The following resources must be made available:
Computers, keyboards, printers and software used to prepare correspondence with community stakeholders and to prepare organisational plans and reports.
Information on local community.
Current journals, Australian and international case studies on community engagement.
Organisational policies and procedures for community engagement.
Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.
Assessor requirements
Assessors must:
Hold the appropriate assessor competency standards as outlined in regulations; and
be able to demonstrate vocational competencies at least to the level being assessed; and
be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.